Customers may return products within 14 days of receipt. Items must be unused, in original packaging, and in resalable condition.
Once we receive and inspect your return, we will process your refund within 7 business days. Refunds are issued to the original payment method.
Certain products (e.g., custom orders, clearance items) may not be eligible for a refund. Please check product details before purchase.
To initiate a return, contact us at info@chidolite.co.zw or call +263 716 597 492 with your order number and reason for return.
Gemstone details are currently being updated in the vault.